Company settings

Introduction

When you sign up to use Liva you will automatically be guided through the onboarding wizard. However all settings can be accessed and changed in Company Settings. You can always access settings trough the gear icon in your left menu. Here you can see an overview of what each setting does.

Information

Here you can set your company information which is used for the storefront footer and all emails sent by the solution. Here you can also set your terms and conditions and update your personal information profile.

Subscriptions

Liva offers four types of subscriptions and here you can compare plans and prices as well as change your subscription tier. All payment invoices will be found here as well as payment preferences.

Notifications

You can sign up for automatic notifications from Liva to your inbox here. If your subscription offers it, you can also manage all your email templates here for easier customer service.

Payment and billing

Here you can insert your company's legal address for your invoices. Set your default currency, VAT and override VAT rules and connect to payment providers. Currently Liva offers the following payment providers:
Teya
Straumur
Rapyd

Sales Channels

When you create a new event or event series you will be offered to set them for specific sales channels. In the settings part you can disable and enable what sales channels you wish to have available for your events.
Sales Channles are:

  • Public: Any one can book the experience
  • Web Available on the web platform
  • Kiosk Available through Kiosk connections (coming soon)
  • Private Only available for in-system booking
  • Agent Available for Agents, this also adds an exclusive availability to reserve for Agents on each event.

Sales Units

If you want to manage sales units globally you can create them here and have various events fetch them on creation. You can always manually create sales units and additional sales units for each event.

Schedules

Same as with sales units. Yóu can use this section to create global schedules that all events can use. Setup departure times, time between departures and tour duration. You can also block out lunch time and breaks. You will still have the option to create custom schedules during event creation.

Staff/Agents

If you need to delegate work or have agent roles in your business this area will offer you the chance to manage them. Add staff accounts and permissions in a simple manner or create a company account with discounts and agent roles and permissions. You can easily manage their roles or delete their accounts.

Assets

If your business relays on assets in order to operate you can create them here as single assets or groups of assets. If then used in events it will notify you if your availability does not match with available assets.

Widgets

Widgets allow you to easily integrate your events and experiences with other online platforms. For example, Wordpress. Here you can create three different widgets per experience for seamless integration between content management systems.

Integrations

DK integration

Connect to DK+ to easily manage your sales and invoices between Liva and Dk+
You will need a sales person id and DK token. Once connected you can choose between daily sync, per transaction or manual sync. You can also connect DK+ contacts to you Agent profiles.

SMS reminders

Connect to Twilio with a few steps. First you will need to have an account with Twillio. Activate the Twillio app and start sending sms reminders.

Marketplace integration

Viator

Coming soon

Bokun marketplace

Coming soon

Guide to Iceland

Coming soon

Project settings

Depending on your subscription you can use Projects to manage your subdivisions, locations, or types of events. Set roles to specific projects and control agents and discounts.

Experience.

Event templates

Event creations

Booking management