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Creating an event series

Getting Started

After creating experiences, you can create a series of recurring events.

  1. In the menu on the left, select "Experiences", indicated by the calendar icon.
    • This will display an overview of all your experiences.
  2. Click on the experience you would like to add events to.
  3. Select "Add Your First Events" to begin.

General Information

  1. Type in an internal name for your event.

Channels & Visibility

Choose where you want your event to be visible. Hover over each option for more details about its visibility settings.

Event Images

Click "Add Primary Event Image" to upload a main image for your event.

Event Information

  1. Availability & Sales Cut-Off:
    • Enter the maximum number of bookings available for the event.
    • Specify the cut-off time for ticket sales (e.g., how long before the event starts ticket sales should close).
  2. Event Description & Itinerary:
    • Write a detailed description of your event.
    • Include an itinerary or schedule of activities if applicable.

Sales Units

  1. Click "Add Unit". A pop-up window will appear.
  2. Create or Select a Sales Unit:
    • Select an existing sales unit from the drop-down menu in the Sales Unit field, or create a new one.
    • If creating a new unit:
      • Enter the number of resources (e.g., tickets, items).
      • Set the price for the sales unit.
  3. Limit Availability (Optional):
    • Check the box beneath the price field to set a limit on the number of slots per booking.
    • Specify the maximum number of slots allowed.
  4. Click "Add Sales Unit" to finalize. You can repeat this process to add additional sales units.

Resources / Assets

  1. Click "Add Resource/Asset". A pop-up window will appear.
  2. Click "Create New Asset Category".
    • Enter a name for the category.
    • (Optional) Add an icon by clicking "Add Icon".
  3. Enter the name of the asset.
    • Example: microphones, venues, or other equipment needed for the event.

Staff

  1. Click "+ Add Staff". A pop-up window will appear.
  2. Select staff members from the pre-existing list to assign them to the event.
  3. Click "OK" to confirm.

Cancellation Policy

Define your event’s cancellation terms:

  1. Specify how many hours before the event bookings can be canceled.
  2. Indicate the percentage of the booking cost that will be withheld in case of cancellation.

Scheduling

Choose your event type and schedule details:

  1. Single Event:
    • Select this option if the event occurs only once.
    • Enter the event’s date, start time, and end time.
  2. Custom Schedule:
    • Click "Generate a Schedule".
    • Provide the following details:
      • Start and End Times: When the event day begins and ends.
      • Duration of Timeslots: Length of each session or activity (in minutes or hours).
      • Interval Between Timeslots: Time between consecutive slots.
      • Buffer Time: Additional time between slots (if needed).
      • (Optional) Click "Add Block Time" to exclude specific times.
    • Click "Generate Schedule" to create the schedule.
    • Once generated, use the calendar view at the bottom of the page to make adjustments:
      • Remove a full day’s slots by clicking the X in the day’s corner.
      • Remove specific slots by clicking the X next to the time.
      • Add slots by clicking "Add Time" at the bottom of the day.
  3. When you’re done, click "Save Event" to finalize.