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How to assign roles to staff and agents

  • Go to settings (gear icon).
  • Select „Company Settings“.
  • Choose „Staff/Agents“ to view all connected individuals, including their email and assigned role.

Inviting a new staff member

  • Click „Invite Individual“.
  • Enter the individual’s name and email address.
  • Select their role by clicking the button next to it.
    • Project-specific roles: After selecting the role, choose the specific project by checking the appropriate box below.
      • Note: Only one role can be assigned per individual.
  • Press „Invite“ to send the invitation.

Inviting a new agent

Agents are employees of or representatives from other companies.

  • Go to „Agents“ to view connected companies. If no companies are listed, you’ll need to create one.
  • Find the company and click the three dots icon next to the company discount.
  • Select „Edit“ to open the company info window. Here, you can:
    • Choose an existing user from the drop-down menu.
    • Invite a new agent by entering their name and email.

Invitation acceptance

  • After sending the invitation, the recipient will receive an email with an invitation link.
  • The invited individual must accept the invitation to activate their role.
  • Until acceptance, they will appear under „Pending Individuals“ in the „Staff/Agents“ overview.

Reviewing and managing existing staff

  • To edit or delete a staff member or agent, click the three dots icon next to their role in the „Staff/Agents“ overview.
    • Note: Only users with the necessary permissions can edit or delete roles.