How to assign roles to staff and agents
- Go to settings (gear icon).
- Select „Company Settings“.
- Choose „Staff/Agents“ to view all connected individuals, including their email and assigned role.
Inviting a new staff member
- Click „Invite Individual“.
- Enter the individual’s name and email address.
- Select their role by clicking the button next to it.
- Project-specific roles: After selecting the role, choose the specific project by checking the appropriate box below.
- Note: Only one role can be assigned per individual.
- Project-specific roles: After selecting the role, choose the specific project by checking the appropriate box below.
- Press „Invite“ to send the invitation.
Inviting a new agent
Agents are employees of or representatives from other companies.
- Go to „Agents“ to view connected companies. If no companies are listed, you’ll need to create one.
- Find the company and click the three dots icon next to the company discount.
- Select „Edit“ to open the company info window. Here, you can:
- Choose an existing user from the drop-down menu.
- Invite a new agent by entering their name and email.
Invitation acceptance
- After sending the invitation, the recipient will receive an email with an invitation link.
- The invited individual must accept the invitation to activate their role.
- Until acceptance, they will appear under „Pending Individuals“ in the „Staff/Agents“ overview.
Reviewing and managing existing staff
- To edit or delete a staff member or agent, click the three dots icon next to their role in the „Staff/Agents“ overview.
- Note: Only users with the necessary permissions can edit or delete roles.